PAYMENTCARE LIMITED is what is known as a ‘controller’ of the personal data you provide to us and Shane Craig is our Data Protection Officer. Our contact details are:
Paymentcare Limited, 2 Stamford Road, Bowdon, Altrincham, WA14 2JU
Telephone 03333 444 970
We only collect and process your personal data if:
We collect and process the personal data that you provide when interacting with us, either online or via email, telephone or post. The information we collect includes:
We may use the personal data we collect and process about you in order to:
We will not share your personal data with anyone else unless you agree to this, or such sharing is necessary to fulfil our contract with you, or we are legally allowed or required to do so. Organisations we may share your personal data with include:
Some of those organisations may be based in a country outside the European Economic Area or where different data privacy laws apply. We will only transfer your personal data to that country if they ensure an adequate level of protection of your rights and freedoms, or you have given us your consent, or that organisation is contractually bound to meet European Economic Area data protection law.
We will not sell your personal data to anyone.
We handle your personal data in accordance with adequate and reasonable procedures and technologies in order to maintain and protect its security, availability, confidentiality and integrity, and prevent its unlawful or unauthorised processing, accidental loss or damage, from its collection until its destruction.
Where personal data is transmitted across the internet, it will be encrypted.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of your personal data, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We will only keep your personal data for as long as it is needed for the purposes for which it was collected and we will remove from our systems all personal data which is no longer required.
You have the right at any time and free of charge to access your personal data in the following ways:
If at any point you believe the information we process about you is incorrect, you can exercise your rights as we have listed above and we will action your requests, subject to our legal responsibilities. If you wish to make a complaint about how we have handled your personal data, then do please contact our data protection officer at firstname.lastname@example.org or via the contact details supplied above. If you are not satisfied with how we deal with your complaint, or believe we are processing your personal data not in accordance with the data protection laws, you can complain to the Information Commissioner’s Office at www.ico.org.uk.
This policy was last updated in May 2018.